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Connect a popup or form to a customer-tagged automation
Connect a popup or form to a customer-tagged automation

Send a unique follow-up email to new popup and form subscribers.

Updated over 6 months ago

Offer a more tailored experience by creating a customer-tagged automation for popup and form subscribers. Customer-tagged automations are commonly used for popups and forms related to a specific event or interest-based popups.


Connecting a popup to a customer-tagged automation in Seguno Email Marketing

To connect a customer-tagged automation to a popup:

  1. Open Seguno Popups & Forms > Popups.

  2. Create a popup.

  3. Open Seguno: Email Marketing > Automations.

  4. In the trigger settings, select the customer tag associated with the popup.

  5. Activate the customer-tagged automation and popup.

Add a popup-specific tag

When creating a popup, you can apply a tag to all subscribers who complete the call-to-action.

  1. Open Seguno Popups & Forms > Popup

  2. Select the popup design

  3. In the Tags section, click Edit

  4. Add a unique tag to be applied to all popup subscribers

Add a choice list-specific tag

Adding a choice list to a popup allows you to tag subscribers based on their interests. Within the forms section, add a dropdown to the popup and add unique tags to each choice option.


Connecting a form to a customer-tagged automation in Seguno Email Marketing

To connect a customer-tagged automation to a form:

  1. Open Seguno Popups & Forms > Forms.

  2. Click Create form.

  3. Open Seguno: Email Marketing > Automations.

  4. Create a customer-tagged automation.

  5. In the trigger settings, select the customer tag associated with the form.

  6. Activate the customer-tagged automation and form.

Add a form-specific tag

When creating a popup, you can apply a tag to all subscribers who complete the call-to-action.

  1. Open Seguno Popups & Forms > Forms

  2. Select the form design

  3. In the Tags section, click Edit

  4. Add a unique tag to be applied to all popup subscribers


FAQs

  • I have a welcome automation and customer-tagged automation active in Seguno Email Marketing. Should I send my subscribers both automations?

    • Customer-tagged automations are triggered when the selected tag is added to a subscriber. If the popup or form is targeting new subscribers, you may choose to skip sending the regular welcome automation email and replace it with the customer-tagged automation. To skip it, select “Skip sending the welcome automation email” in the trigger settings of the customer-tagged automation.

  • I want to send all new subscribers the same email, regardless of where or how they signed up. Which email automation should I use?

  • I’m not using Seguno Email Marketing. Can I connect Seguno Popups & Forms to my email platform?

    • Seguno popup and form subscribers are automatically added to your Shopify Customers. As long as your email marketing platform syncs with Shopify Customers, your popup subscribers will exist in your email marketing platform. For a seamless connection across all platforms, try Seguno Email Marketing. Seguno Email Marketing is the top-rated email marketing platform built exclusively for Shopify.





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