Moving to a new product reviews app doesn't mean you need to leave your previous reviews and customer insights behind. Export your existing reviews and bring them into Seguno Product reviews.
Export your previous reviews
Exported reviews can be imported directly into Seguno Product Reviews.
If you are migrating from a different product review platform, the export file will need to be formatted for import. Please contact Support if you would like assistance with this.
Shopify Product Reviews
Shopify Product Reviews
Navigate to Settings.
Click Export. Depending on the number of reviews you have collected, a CSV file may either download immediately or be delivered to your Shopify admin's email address after a brief processing time.
Judge.me
Judge.me
Navigate to Manage Reviews > Import & Export
Select all reviews and use the Export reviews button.
Yotpo
Yotpo
Navigate to Manage Content > Moderate Content
Use the option to Export to CSV
Loox
Loox
Go to Reviews > Manage reviews
Export all reviews to .csv file
Junip
Junip
Navigate to Manage reviews
Use the Export reviews option.
Fera
Fera
Navigate to Settings > Data Management
Use the option to Export All (*not the XML option)
Import your reviews to Seguno Product Reviews
The above sources can be imported directly to Seguno.
Open your Seguno Reviews.
Navigate to the Reviews tab.
Click "Import reviews" and upload the CSV exported from Shopify Product Reviews. The import will automatically detect the file format to import all eligible reviews and will use the data in each review to retroactively verify the purchase.
Seguno will use the published state of your previous reviews, so only your approved reviews will be shown after import.
Errors while importing from other review platforms
If your previous reviews do not include all required files, they may not be able to be migrated. The following attributes are required by Seguno but may not have been required based on your previous configuration:
product_handle
rating
title
email
body
created_at
If you receive errors while importing reviews and believe your reviews have all the required fields, please contact Seguno's support team for assistance.
Importing from other review platforms
Contact Seguno's support team for more immediate assistance.