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Importing your previous product reviews
Importing your previous product reviews
Updated over a week ago

Moving to a new product reviews app doesn't mean you need to leave your previous reviews and customer insights behind. Export your existing reviews and bring them into Seguno Product reviews.

Export your previous reviews

Exported reviews can be imported directly into Seguno Product Reviews.

If you are migrating from a different product review platform, the export file will need to be formatted for import. Please contact Support if you would like assistance with this.

Shopify Product Reviews

  1. Navigate to Settings.

  2. Click Export. Depending on the number of reviews you have collected, a CSV file may either download immediately or be delivered to your Shopify admin's email address after a brief processing time.

  1. Navigate to Manage Reviews > Import & Export

  2. Select all reviews and use the Export reviews button.


  1. Navigate to Manage Content > Moderate Content

  2. Use the option to Export to CSV


  1. Go to Reviews > Manage reviews

  2. Export all reviews to .csv file


  1. Navigate to Manage reviews

  2. Use the Export reviews option.


  1. Navigate to Settings > Data Management

  2. Use the option to Export All (*not the XML option)

Import your reviews to Seguno Product Reviews

The above sources can be imported directly to Seguno.

  1. Open your Seguno Reviews.

  2. Navigate to the Reviews tab.

  3. Click "Import reviews" and upload the CSV exported from Shopify Product Reviews. The import will automatically detect the file format to import all eligible reviews and will use the data in each review to retroactively verify the purchase.

Seguno will use the published state of your previous reviews, so only your approved reviews will be shown after import.

Errors while importing from other review platforms

If your previous reviews do not include all required files, they may not be able to be migrated. The following attributes are required by Seguno but may not have been required based on your previous configuration:

  • product_handle

  • rating

  • title

  • email

  • body

  • created_at

If you receive errors while importing reviews and believe your reviews have all the required fields, please contact Seguno's support team for assistance.

Importing from other review platforms

Contact Seguno's support team for more immediate assistance.

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