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Send a thank-you email after a review is published
Send a thank-you email after a review is published
Updated over a week ago

Using your Marketing automations in Shopify, you may send a thank you message to subscribers after their review is published.

  1. Navigate to Marketing-Automations in your Shopify admin.

  2. Create a new automation and select "Create custom automation."

  3. From the Seguno Reviews listing, select "Product review published."

  4. From the Then node, an action from Seguno Email to "Send marketing email."

  5. Choose "Select a template" to customize the marketing email.

  6. Start from a blank canvas, or use a template such as "Simple note" or "Testimonials" as a starting spot. Optionally, you can include a unique discount code to thank reviewers and encourage repeat purchases.

The FCC guidelines allow offering incentives for submitting product reviews but do state that the incentive should not be conditional based on the rating or review content.

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