FAQs
9 articles
Can codes contain profanity?
What do the Importing and Queued statuses mean?Learn how the Bulk Discount Code Bot app uses Importing and Queued statuses when sending discount codes to Shopify.
Why did I receive an incorrect number of codes?Troubleshooting more or fewer codes than requested.
What is the "Code length is not long enough" warning?
What permissions does Bulk Discount Code Bot request?Learn which Shopify permissions the Bulk Discount Code Bot app requests and why each permission is needed to create bulk discount codes.
Why did my codes fail to import?
What are the benefits of unique discount codes?Using unique discount codes helps protect profit margins by preventing coupon abuse, delivering a personalized customer experience, and improving campaign tracking with detailed insights into redemptions, revenue, and performance.
How is my customer data used?Bulk Discount Code Bot uses Shopify customer segments to set discount eligibility for groups like email subscribers or VIPs, without ever accessing or storing customer data.
What do I do if I'm running out of codes?Learn how to delete expired Shopify discount codes to free up space when you reach the discount code limit.