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Troubleshoot issues with video in emails
Troubleshoot issues with video in emails

Why won't my video load?

Updated over a year ago

The video section supports YouTube, Vimeo and TikTok.

Youtube

If you're having issues adding a YouTube video to the Video section, there are two common issues - an unsupported video link, or your video's visibility is set to private. The best way to ensure you're using a supported link is to navigate directly to the video on YouTube.


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