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Add a video or TikTok to an email

Learn how to add a YouTube, Vimeo, or TikTok video to your email using the Video section in Seguno Email Marketing.

Add a video to an email using the Video section in Seguno: Email Marketing. Paste a public video URL, and Seguno automatically generates a clickable thumbnail with a watermark that links directly to the video.


This feature supports YouTube, Vimeo, and TikTok video links.


Add a video to an email

Use the Video section in the email editor to insert a video thumbnail that links to your video.

Steps

  1. Copy the public URL of your video from YouTube, Vimeo, or TikTok.

  2. Open the email in the Editor.

  3. Click Add section.

  4. Select Video.

  5. Click Select video.

  6. Paste the URL into the Paste video URL field.

  7. Click Select video to confirm.

Seguno automatically:

  • Pulls in the video thumbnail

  • Adds a watermark for the video source

  • Hyperlinks the thumbnail directly to the hosted video

The video plays on the hosting platform when subscribers click the thumbnail.


Supported video sources

The Video section currently supports:

  • Youtube

  • Vimeo

  • TikTok

Only public-share URLs are supported.


Notes

Seguno supports public and unlisted YouTube videos. Private YouTube videos are not supported.

The video must be accessible without login restrictions. If the platform requires authentication, the thumbnail may not load.

Tip:

Use a clear, high-contrast thumbnail image to increase click-through rate.


Troubleshooting

If the video does not load:

  • Confirm the URL is a public-share link

  • Verify the video is not private

  • Remove extra tracking parameters from the URL

  • Paste the URL again into the Paste video URL field

If issues persist, review the related troubleshooting article in our Support Center.


FAQs

Can I embed a video that plays directly inside the email?

  • No. Most email clients do not support embedded video playback. The Video section adds a clickable thumbnail that links to the video.

Why is my YouTube video not loading?

  • YouTube videos must be public or unlisted. Private videos are not supported.

Can I use a custom thumbnail image?

  • The Video section automatically pulls the thumbnail from the video source. To use a fully custom image, add an Image section and link it manually to your video URL.

Does TikTok work the same way as YouTube and Vimeo?

  • Yes. Paste the public TikTok video URL into the Paste video URL field. Seguno generates a linked thumbnail automatically.

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